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Warning: troublesome clients are
Andréa Coutu
Client management
2008-06-02 00:34:26
Heed the tale of the troublesome client. The one who:
In my next post, I'll explain how the last "troublesome" client helped me create a new policy that has spiked my earning power.
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- starts off with a demanding email, saying that they desperately need help by this weekend
- tries to lock you into an hour-long "interview" on the phone, once you respond to that email
- insists that the project is a five alarm fire
- but can't afford to pay you what you're quoting and asks for a discount
- tries to get you to tell them what to do before they sign a contract
- says they can't possibly get you a deposit in time
- tells you they've already interview half a dozen consultants and "no one seems to know enough to handle this"
In my next post, I'll explain how the last "troublesome" client helped me create a new policy that has spiked my earning power.
— Stephanie