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When a client doesn't pay
Andréa Coutu
Client management
2007-09-19 00:00:01
Consultants rarely get paid 100% upfront. In most cases, consultants take a small deposit, then invoice at key milestones. But what do you do if a client doesn't pay?
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Tips for managing deadbeat clients
- Send the invoice again with a reminder. It's possible someone lost track of it.
- Charge interest on overdue accounts -- for best results, mention that in your contract.
- Refuse to deliver further work until you're paid.
- Send a demand letter, giving the client a chance to pay. Note that you'll take further action if the invoice is not paid.
- If the demand letter is ignored, file in small claims court. It's inexpensive and relatively simple.